COVID-19 Safety Procedures & Compliant Form

Steps we take to ensure your safety and to reduce
the spread of COVID-19

  • Separated waiting rooms for areas of the building

  • Separate entrances to reduce cross traffic

  • Picture labeled entrances to help identify where each family comes in for their appointment

  • Delegated restrooms for each side of the building to reduce traffic

  • Floor markers to indicate 6 ft of space in treatment rooms

  • Hospital-grade disinfectant use on toys and supplies used by clients

  • Increased frequency of in-depth cleaning done by a contracted cleaning company and therapy technicians

  • Temperature checks for all clients

  • Staff training and policies in place for work practices

COVID-19FAQ 

If you still have questions about whether your child can keep their appointments please call our office at: (269) 223-7786 for Battle Creek and (616) 536-2211 for Caledonia so we can review your case specific information before you enter our facility


 

1) If your child has a single symptom or a symptom related to a chronic health condition. Do I need to cancel my appointment?
Answer: No, if your child is exhibiting one symptom and have not had a known COVID-19 exposure they are able to come to therapy. If they are exhibiting tow or more symptoms their appointment must be canceled.

 

2) What if my child starts showing symptoms during their session and/or is not able to wear the necessary PPE for the entire session?
Answer: The therapist has the right to refuse or terminate service at any point if they feel it is necessary to prevent the spread of illness.

 

3) My child has COVID symptoms, but has been tested and cleared by a healthcare provider. Can they still come to their appointment?
Answer: Please bring proof of medical clearance with you to your appointment.